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Technical Account Manager

Technical Account Manager

Job Title: Technical Account Manager
Contract Type: Permanent
Location: Bangkok, Thailand
Industry:
Salary: 150,000 - 200,000
Start Date: 24/10/2019
Reference: 34432
Contact Name: Jantana Dechsupa
Contact Email: jantana.d@gummybear.tech
Job Published: October 25, 2019 12:30

Job Description

Our client is a modern international software vendor, focusing on enterprise clients in Banking and Insurance, and now expanding their operations in Thailand. They are looking for a Technical Account Manager with potential to grow, and help them take advantage of major opportunities within the local marketplace.

The role:

As a highly driven and responsible individual, your primary focus will be providing technical assistance to support pre-sales and post-sales activities, as well as working with the sales team to win new business and increase sales, including:

  • Evaluate customer needs to suggest modifications, upgrades or additional features
  • Assist with RFI, RFP documents and POC projects
  • Provide reports to developers with client feedback on products/features performance
  • Ensure software deliveries arrive on time and ready to run
  • Provide reports on product performance and answer product-related queries in a timely manner

About you:

  • Bachelor's degree in Computer Science or similar field preferred
  • At least 3 years' experience as a Technical Account Manager, Technical Presales, or similar client-facing role
  • Strong knowledge of software and application design and architecture
  • Solid hands-on experience developing and supporting enterprise software, with a good understanding of Open Source technologies (exposure to GoLang is a plus)
  • Strong knowledge of how APIs work (including REST); knowledge of gRPC is a plus
  • Good understanding of gateway development for high-transaction enterprise environments (e.g. Banking, Insurance), and with microservices and CI/CD; knowledge of Kubernetes and GoLive is a plus
  • Very good communications, interpersonal and problem solving skills
  • Thai national (only) with a good command of English

This permanent role is an outstanding opportunity to work with state of the art systems and technologies, and comes with a very attractive package salary and excellent career prospects. If you would like to learn more, please apply now!

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